Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Glofluence platform, including our website at glofluence.com, our web application, and all related services (collectively, the “Platform”), operated by Glofluence Technologies Ltd (“Glofluence,” “we,” “us,” or “our”), a company registered in Nigeria, operating in the United States through SolutionCrafts LLC, a limited liability company registered in the Commonwealth of Massachusetts.

By creating a Glofluence account or using the Platform in any capacity, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

These Terms apply to all users of the Platform — including participants, brand users, business dashboard users, and visitors. Users who activate a Business Dashboard are additionally bound by the Brand Partner Terms.

You must be at least 16 years of age to create a Glofluence account. By registering, you confirm that you meet this requirement. Users who are 16 or 17 years old may participate in campaigns but may not activate a Business Dashboard or create brand campaigns.

You must have the legal capacity to enter into a binding contract under the laws of your country of residence. If you are registering on behalf of a business or organisation, you confirm that you have authority to bind that entity to these Terms.

You may not use the Platform if you are located in a country subject to a comprehensive sanctions programme administered by the United States Office of Foreign Assets Control (OFAC) or the United Nations Security Council, or if you appear on any prohibited persons or entities list maintained by OFAC, the Nigerian government, the United Nations Security Council, or any other applicable authority.

To access most Platform features, you must create an account. You may register using your email address and password, your phone number and a one-time passcode (OTP), or via Google or Facebook OAuth. All methods require a valid phone number to be associated with your account.

You agree to provide accurate, current, and complete information during registration and to keep it up to date. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate account suspension.

You may hold only one Glofluence account. Creating multiple accounts — using different email addresses, phone numbers, devices, or identity documents — is strictly prohibited. We use device fingerprinting, BVN/NIN matching, and other technical measures to detect multi-accounting. Discovery of multiple accounts will result in permanent suspension of all associated accounts and forfeiture of any outstanding rewards.

You are responsible for maintaining the security of your account credentials. You must not share your password or authentication tokens with any third party. If you suspect unauthorised access, notify us immediately at support@glofluence.com. We are not liable for loss resulting from unauthorised access caused by your failure to secure your credentials.

Certain features require identity verification. To access full cash payout capabilities, you must complete Tier 1 KYC verification by providing your Bank Verification Number (BVN) or National Identification Number (NIN). Your payout limits are governed by your verification tier.

Glofluence is a verified growth network. Brands fund campaigns in escrow and pay only for verified actions taken by genuinely interest-matched participants. Participants earn rewards for completing real, verified actions defined by the brand. Glofluence facilitates the match, verifies the action, manages the escrow, and processes the reward.

We do not guarantee that campaigns will be available to you at any given time. Availability depends on the interests of active brands, your match score, your KYC and trust tier, and current campaign inventory. We reserve the right to add, modify, or remove campaign types at any time.

Rewards are paid in stages tied to verified milestones, as defined by each campaign. The milestone schedule is shown to you before you start. Glofluence does not guarantee any specific reward amount or timeline beyond what is set out in the campaign you have agreed to participate in.

Brand funds are held in escrow until the relevant verified action milestone is met. On milestone verification, the reward tranche is credited to your Glofluence wallet as a pending balance.

Pending rewards then enter a maturation phase before they become available for withdrawal. Maturation is a verification safeguard: it allows us to confirm that an action was genuine before funds can be cashed out, and it protects both brands and participants from reward abuse.

Participating in campaigns does not create an employment, contractor, agency, or partnership relationship between you and Glofluence or between you and any brand. You are an independent participant using the Platform to discover and complete verified tasks.

If you use the Platform as a participant, you agree to the following:

You agree to participate in campaigns genuinely and in good faith. Completing a campaign action means actually using the brand’s product or service as described — not simulating use, circumventing the verification system, or taking any shortcut that produces a verified action without genuine engagement.

You agree to provide accurate demographic and interest data. Providing false information — including false age, location, or interest categories — to manipulate your campaign eligibility is a breach of these Terms.

You must not:

• Create or use automated bots, scripts, or tools to simulate campaign actions
• Use virtual private networks (VPNs) or other tools to misrepresent your location
• Share your account credentials with another person for the purpose of completing campaigns on your behalf
• Coordinate with other users to game the matching algorithm or artificially inflate your trust score
• Submit false or fabricated verification data
• Attempt to exploit errors or bugs in the Platform to obtain rewards you have not genuinely earned
• Use the Platform for any unlawful purpose under Nigerian law, or any other applicable law

When participating in a campaign that requires you to use a brand’s product or service, you agree to engage with that product honestly and in the manner described. The brand is paying for your genuine engagement.

Your Glofluence wallet displays three balance states: Earned (lifetime total), Pending (verified but still in maturation), and Available (matured and cleared for withdrawal). Only the Available balance may be withdrawn.

To request a cash payout, you must have a verified Nigerian bank account on file and an Available balance above the minimum threshold of NGN 500. Your daily cash payout ceiling is determined by your KYC tier.

Once a reward has completed its maturation phase and moved to your Available balance, we aim to process cash payout requests promptly on initiation. Processing times may vary due to banking system delays outside our control. We are not liable for delays caused by third-party payment systems.

Rewards may be forfeited or clawed back if you are found to have completed a campaign action fraudulently or in bad faith; violated these Terms in connection with a campaign; or if your account is suspended or terminated for breach of these Terms. Where a clawback is applied, we will notify you. You may dispute the decision at support@glofluence.com within 14 days.

You are solely responsible for any tax obligations arising from rewards you receive through the Platform, in Nigeria or any other jurisdiction in which you are tax-resident. Glofluence does not withhold tax on participant rewards. You should seek independent tax advice if you are uncertain of your obligations.

The Platform — including its design, software, content, trademarks, logos, and all related intellectual property — is owned by or licensed to Glofluence and is protected by Nigerian and applicable international intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works of any part of the Platform without our express written permission.

You retain ownership of any content you submit to the Platform. By submitting content, you grant Glofluence a non-exclusive, royalty-free, worldwide licence to use, display, and process that content for the purpose of operating the Platform.

If you provide feedback, suggestions, or ideas about the Platform, you grant us the right to use that feedback without restriction or compensation.

Your use of the Platform is subject to our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to the Privacy Policy. Please read it carefully.

The Platform integrates with third-party services including payment processors, KYC providers, AI services, and communication platforms. Your use of those services is subject to their own terms and privacy policies. We are not responsible for the conduct of third-party services, but we have entered into data processing agreements with all providers who handle your personal data.

We aim to maintain Platform availability of 99.5% during Lagos business hours (07:00–23:00 WAT). We do not guarantee uninterrupted access and are not liable for losses caused by downtime, including missed campaign opportunities.

We reserve the right to modify, suspend, or discontinue any feature at any time, with or without notice. We will endeavour to give reasonable notice of material changes that affect your ability to earn or withdraw rewards.

We may update these Terms from time to time. Every version carries the date on which it was last updated and the date on which it takes effect, both shown at the top of this page. We may notify you of changes via email or in-app notification, but we are not obliged to do so, and we may make changes without individual notice.

We may suspend your account immediately and without prior notice if we believe you have violated these Terms; engaged in fraudulent activity; created multiple accounts; provided false identity information; or engaged in conduct that poses a risk to the Platform or other users. During suspension, your wallet balance is frozen. We will review suspended accounts within 5 business days and notify you of the outcome.

We may terminate your account permanently following a suspended account review that confirms a serious breach of these Terms. On termination, any Available wallet balance will be returned to you after a 30-day hold to allow for fraud investigation. Pending balances associated with fraudulent actions will be forfeited.

You may close your account at any time by contacting support@glofluence.com. Before closing, you should withdraw any Available balance. We are not obligated to release Pending balances before their scheduled milestone date or before maturation is complete.

The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Glofluence disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Glofluence does not guarantee that you will earn any particular amount through participation. Your earnings depend on your interest match score, KYC and trust tier, available campaigns, and genuine completion of campaign actions.

To the maximum extent permitted by applicable law, Glofluence’s total liability to you for any claim arising from your use of the Platform shall not exceed the total rewards credited to your Glofluence wallet in the 90 days preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or loss of goodwill, even if we have been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless Glofluence and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your fraudulent conduct on the Platform, or your violation of any applicable law.

Before initiating any formal dispute process, you agree to contact us at support@glofluence.com and give us 30 days to resolve the issue informally.

These Terms are governed by the laws of the Federal Republic of Nigeria and, in respect of users resident in the United States, by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

For users resident in Nigeria and all other jurisdictions outside the United States, disputes that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

For users resident in the United States, disputes that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in Boston, Massachusetts, and conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.

Nothing in this Section prevents either party from bringing an individual action in small claims court, or from seeking injunctive relief in a court of competent jurisdiction to protect its intellectual property rights.

Nothing in these Terms prevents you from lodging a complaint with the Nigeria Data Protection Commission (NDPC), the Federal Competition and Consumer Protection Commission (FCCPC), the United States Federal Trade Commission (FTC), your state Attorney General, or any other relevant regulatory authority.

These Terms, together with the Privacy Policy and (where applicable) the Brand Partner Terms, constitute the entire agreement between you and Glofluence regarding your use of the Platform.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any provision shall not constitute a waiver of our right to enforce it in the future.

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to a successor entity in the event of a merger, acquisition, or restructuring.

These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version shall prevail.

Nothing in these Terms limits any non-waivable statutory right available to you as a consumer under the law of your country or state of residence, including under Nigerian consumer protection law or applicable United States federal and state consumer protection law.

For all Terms-related enquiries: