Brand Partner Terms
The commercial terms that govern all brand campaigns and Business Dashboard activity on Glofluence.
Introduction
These Brand Partner Terms (“Partner Terms”) apply to all users who have activated a Business Dashboard on Glofluence and create, fund, or manage brand campaigns through the Platform. They supplement the Glofluence Terms of Use and Privacy Policy, which continue to apply in full.
The Platform is operated by Glofluence Technologies Ltd (“Glofluence,” “we,” “us,” or “our”), a company registered in Nigeria, operating in the United States through SolutionCrafts LLC, a limited liability company registered in the Commonwealth of Massachusetts.
By activating your Business Dashboard and accepting these terms during the activation flow, you — on behalf of yourself and any brand you manage on the Platform — agree to be bound by these Partner Terms. Your acceptance is recorded with a timestamp and IP address. If you do not agree, you must not activate a Business Dashboard or create brand campaigns.
References to “you” and “your” in these Partner Terms refer to the Business Dashboard user and each brand account they manage. References to “brand” refer to each individual Brand account created under your Business Dashboard.
Business Dashboard Activation
To activate a Business Dashboard, you must: (a) be a registered Glofluence user in good standing with a verified phone number; (b) declare your intended use of the brand dashboard (managing your own brand, managing brands on behalf of clients, or both); (c) confirm or provide a valid account-level contact phone number; and (d) accept these Partner Terms. Activation is instant on completion — there is no approval queue or manual review.
Each Glofluence user account may hold exactly one Business Dashboard. You may not create a second Business Dashboard under a different account for the purpose of circumventing restrictions applied to your existing Business Dashboard.
If these Partner Terms are materially updated, you will be required to re-accept before your next campaign launch. Your acceptance version and timestamp are recorded server-side.
Brand Accounts
Under your Business Dashboard, you may create one or more Brand accounts. Each Brand account is a fully self-contained entity with its own name, email address, phone number, logo, wallet, campaigns, and reporting history. You are responsible for all activity under every Brand account you create, regardless of whether that activity is carried out by you personally or by another individual you have authorised.
Each Brand account requires a dedicated email address, separate from your personal Glofluence account email. This email must be verified by one-time passcode (OTP) before the Brand account can create or launch campaigns. All campaign reports, payout confirmations, compliance notices, and dispute communications for that Brand will be sent to this address.
You agree that all information provided for each Brand account — including brand name, category, website URL, and contact details — is accurate and not misleading. Representing a brand you do not have authority to manage is a breach of these Partner Terms.
There is no hard limit on the number of Brand accounts per Business Dashboard at this time. A soft limit of 10 brands per Business Dashboard applies — increases are available on request via our support team.
Each Brand account’s wallet, campaign history, analytics, payout history, and settings are fully isolated. A user managing multiple brands sees zero data crossover between them when switching brand context in the Business Dashboard.
Campaign Creation and Conduct
All campaigns created on Glofluence must:
- Represent a real, legitimate product or service
- Contain truthful and accurate descriptions of the action required from participants
- Set a reward that is fair and commensurate with the action being requested
- Comply with all applicable Nigerian advertising standards, including guidelines issued by the Advertising Regulatory Council of Nigeria (ARCON)
- Where you target participants in the United States, comply with the Federal Trade Commission’s Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 CFR Part 255) and the FTC Act’s prohibition on unfair or deceptive acts or practices
- Comply with applicable advertising and consumer protection standards in any other jurisdiction in which you target participants
- Not contain or promote content that is illegal, fraudulent, harmful, discriminatory, sexually explicit, or otherwise in violation of these Partner Terms or the Terms of Use
You must not create campaigns that:
- Promote pyramid schemes, Ponzi schemes, multi-level marketing structures, or any scheme that requires participants to recruit others as a condition of earning
- Require participants to make a financial payment or purchase as a condition of receiving their reward
- Collect sensitive personal data from participants beyond what is necessary for the verified action
- Make false or misleading claims about the brand’s product, service, or outcomes
- Target participants on the basis of a protected characteristic in a discriminatory or harmful manner
- Involve products or services that are illegal in Nigeria or in the participant’s country of residence
- Promote unregistered financial products, unlicensed investment schemes, or unregulated financial services
If your campaign type requires a server-side callback (Verified Signups or Verified Actions types), you are responsible for implementing the callback correctly and ensuring it fires accurately when the specified action is completed. Glofluence cannot verify actions for which no valid callback is received. We are not liable for unverified actions resulting from incorrect or non-functioning callback implementations on your side.
For Verified Actions campaigns, the plain-text description of the required action that you provide during campaign creation is shown to participants before they start. You are responsible for ensuring this description is accurate, clear, and matches the action that will actually be required on your platform. Misleading action descriptions that understate what a participant must do to earn the full reward are a breach of these Partner Terms.
Glofluence reserves the right to review any campaign before or after launch. We may suspend or remove campaigns that we determine to be in violation of these Partner Terms or applicable law, without prior notice. We will endeavour to notify you promptly and give you an opportunity to remedy the breach.
Escrow, Wallet, and Payment
Each Brand account has a dedicated wallet denominated in Nigerian Naira (NGN). You must fund your brand wallet before creating an active campaign. The minimum wallet top-up is NGN 10,000. You may fund by card, bank transfer, or USSD through our integrated payment providers — currently including Paystack, Flutterwave, and Stripe. This list is not exhaustive, and we may engage additional or alternative payment providers from time to time.
When you submit a campaign for activation, the full campaign budget (quota × reward per action) is transferred from your brand wallet into a campaign-specific escrow sub-account. These funds are locked for the duration of the campaign. You acknowledge that:
- Funds placed in escrow are committed to the campaign and will be used to pay participant rewards as actions are verified
- Glofluence holds escrow funds as a payment facilitator, not as a deposit-taking institution
- Escrow funds earn no interest or yield while held (any future float yield feature will be disclosed separately)
You authorise Glofluence to pay verified participant rewards from your campaign escrow sub-account directly to participant wallets. You have no right to instruct Glofluence to withhold a payment to a participant whose action has been verified in accordance with the verification method configured for your campaign.
Verified participant rewards enter a maturation phase before they become available to the participant for withdrawal. Maturation is a verification safeguard that allows genuine actions to be confirmed before funds can be cashed out.
Maturation periods vary by reward type, campaign type, and the configuration you choose during campaign creation. The applicable maturation period is disclosed in the campaign configuration and is visible to participants before they start.
Upon campaign completion or cancellation, unspent escrow balance (escrow minus pending rewards) will be returned to your brand wallet within 24 hours. Verified rewards still in maturation or milestone holdback remain in escrow until they release. If a participant fails to reach the next milestone, the unreleased tranche is returned to your brand wallet.
Rewards paid for verified actions are final and non-refundable, except where Glofluence determines upon investigation that a verified action was fraudulent. In such cases, we will initiate a clawback and return recovered funds to your brand wallet. We do not guarantee full recovery in all fraud cases.
If you believe a verified action was completed fraudulently or in bad faith, you may raise a dispute through the brand dashboard within 14 days of the action being marked as verified. Glofluence will investigate and respond within 5 business days. Our determination is final. Where a dispute is upheld, we will initiate a clawback. Where it is not upheld, no refund will be issued.
All transactions are currently denominated in Nigerian Naira (NGN). You are solely responsible for any tax obligations arising from campaign spend, including VAT, withholding tax, or any other applicable tax in Nigeria or any other jurisdiction in which you operate. Glofluence does not provide tax advice.
Participant Data and Privacy
Glofluence does not provide you with participants’ personal information — including name, email address, phone number, bank account details, or any directly identifying information. Participant identity is protected by Glofluence at all times.
Post-campaign, you receive an aggregated, anonymised campaign report containing demographic breakdowns, interest category distribution, retention milestone data, and delivery statistics. This data does not identify individual participants.
During campaign delivery, your verification system receives session identifiers (session_id) from participants who initiate your campaign. These identifiers may only be used for campaign verification. You must not use them to attempt to identify, contact, or profile participants.
If participants visit your platform and you collect their data directly through your own onboarding or registration flow, that data is collected under your own privacy policy and you are solely responsible for its lawful handling. Glofluence is not a data controller for data you collect independently on your own platform.
You represent and warrant that your use of participant data — including data shared by Glofluence and data you independently collect — complies with the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act (NDPA), the California Consumer Privacy Act (CCPA) as amended where applicable to you, and all other applicable data protection laws.
Brand Conduct and Prohibited Activities
You agree to use the Platform in good faith and in a manner consistent with its purpose — acquiring real, interest-matched users for a legitimate product or service.
You must not:
- Manipulate the verification process, including by falsely triggering callbacks or approving actions that were not genuinely completed
- Coordinate with participants outside the Platform to circumvent the reward structure
- Use the Platform to harvest participant contact information or build mailing lists outside the agreed campaign structure
- Interfere with the Platform’s matching engine, fraud detection systems, or verification infrastructure
- Impersonate another brand or business on the Platform
- Use the Platform to test, probe, or map our security systems or verification infrastructure
- Offer participants additional off-platform incentives designed to inflate your verified action count
- Create campaigns for the purpose of gaining access to participant engagement data without genuine intent to deliver the promised product or service
You acknowledge that participants are real people engaging with your product in good faith in exchange for a reward. You agree not to: design campaign actions that are intentionally difficult to complete as described; modify the required action after a campaign has been dispatched; or take any action on your own platform that makes it impossible for a participant to complete the verified action after they have started the campaign.
Representations and Warranties
By activating your Business Dashboard and creating campaigns, you represent and warrant to Glofluence that:
- You have full legal authority to operate the brand or brands you manage on the Platform
- Your brand’s product or service is legal in Nigeria, in the United States where applicable, and in any other jurisdiction where you target participants
- Your campaigns comply with all applicable advertising, consumer protection, and data protection laws in Nigeria, in the United States where applicable — including the FTC Act and the FTC Endorsement Guides — and in any other jurisdiction where you target participants
- You are not a person or entity subject to sanctions administered by the United States Office of Foreign Assets Control (OFAC) or the United Nations Security Council, and you do not act on behalf of any such person or entity
- You will not use the Platform for any purpose that is fraudulent, deceptive, or harmful to participants or to Glofluence
- All contact information, website URLs, and brand identity information you provide is accurate and not misleading
- You have adequate financial resources to fund the campaigns you create and accept responsibility for all escrow commitments made through your brand wallet
- If you are managing brands on behalf of clients, you have the authority of those clients to bind them to the obligations in these Partner Terms
Intellectual Property
You retain all intellectual property rights in your brand name, logo, campaign descriptions, and other content you upload. By uploading this content, you grant Glofluence a non-exclusive, royalty-free licence to display and use it for the purpose of operating your campaigns and displaying campaign cards to participants.
The Platform — including the matching engine, verification infrastructure, fraud detection systems, and all related technology — is the proprietary intellectual property of Glofluence, protected by Nigerian and applicable international intellectual property law. You may not reverse-engineer, decompile, or attempt to extract the source code or underlying logic of the Platform.
Post-campaign reports are provided for your own internal business use. You may not resell, publish, or share campaign report data in a manner that identifies individual participants or discloses proprietary Platform metrics.
Confidentiality
You agree to keep confidential any non-public information about the Platform’s systems, pricing, matching logic, verification methods, fraud detection thresholds, or other proprietary information that you become aware of through your use of the Platform. This obligation survives termination of your Brand Partner relationship with Glofluence for a period of 3 years.
Term, Suspension, and Termination
These Partner Terms take effect when you activate your Business Dashboard and continue until terminated by either party.
You may terminate your Brand Partner relationship at any time by closing all Brand accounts under your Business Dashboard and withdrawing any available wallet balances. Pending escrow associated with active campaigns must be resolved before account closure.
We may suspend or terminate your Business Dashboard and all associated Brand accounts immediately if we determine that you have:
- Violated these Partner Terms or the Terms of Use
- Engaged in fraudulent campaign activity
- Created campaigns that violate applicable law or Glofluence content standards
- Failed to pay amounts owed through the escrow mechanism
- Caused reputational or financial harm to Glofluence or its participants
- Repeatedly created campaigns that generate high fraud flags or dispute rates
Upon termination, all Brand accounts under your Business Dashboard are deactivated. Active campaigns are paused and then closed. Participants who completed verified actions prior to termination retain their right to outstanding rewards, which Glofluence will honour from the campaign escrow. Unspent escrow balances will be returned to your brand wallet after a 30-day investigation hold.
Liability
To the maximum extent permitted by applicable law, Glofluence’s total liability to you under or in connection with these Partner Terms shall not exceed the total campaign spend processed through your brand wallet in the 90 days preceding the claim.
In no event will Glofluence be liable for loss of profits, revenue, anticipated savings, business opportunity, or goodwill, or any indirect or consequential loss, even if we were aware of the possibility of such losses.
You agree to indemnify and hold harmless Glofluence, its officers, directors, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from: your breach of these Partner Terms; your campaigns’ violation of applicable law or third-party rights; fraudulent conduct by you or anyone acting under your Business Dashboard; or any third-party claims arising from the content of your campaigns.
Relationship of the Parties
Glofluence and you are independent parties. Nothing in these Partner Terms creates an employment, partnership, agency, joint venture, or fiduciary relationship. Glofluence acts as a payment facilitator and technology intermediary. It does not endorse, guarantee, or assume responsibility for the quality, safety, or legality of any brand product or service offered through campaigns on the Platform.
Amendments
Glofluence may amend these Partner Terms from time to time. Every version carries the date on which it was last updated and the date on which it takes effect, both shown at the top of this page. We may notify you of changes via email or in-app notification, but we are not obliged to do so, and we may make changes without individual notice.
It is your responsibility to review this page from time to time to stay informed of any updates. Your continued use of the Business Dashboard on or after the effective date of amended Partner Terms constitutes acceptance of those Partner Terms. If you do not agree, you must close your Business Dashboard before the effective date. Where these Partner Terms are materially updated, you will additionally be required to re-accept before your next campaign launch (see Section 1.3).
Governing Law and Dispute Resolution
These Partner Terms are governed by the laws of the Federal Republic of Nigeria and, in respect of brand partners established or resident in the United States, by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
For brand partners established or resident in Nigeria and all other jurisdictions outside the United States, disputes that cannot be resolved informally within 30 days of written notice shall be referred to arbitration in Lagos, Nigeria, under the Arbitration and Conciliation Act (as amended), with proceedings conducted in English.
For brand partners established or resident in the United States, disputes that cannot be resolved informally within 30 days of written notice shall be referred to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Boston, Massachusetts, and conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.
For brand partners established or resident in the United States: you and Glofluence agree that any dispute will be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
Entire Agreement
These Partner Terms, together with the Glofluence Terms of Use and Privacy Policy, constitute the entire agreement between you and Glofluence in respect of your use of the Business Dashboard and brand campaign features. In the event of any conflict between these Partner Terms and the Terms of Use on a matter relating specifically to brand campaigns or the Business Dashboard, these Partner Terms shall prevail.
Contact
For all Brand Partner enquiries, compliance matters, and disputes:
| Contact | Details |
|---|---|
| Brand partner enquiries | brands@glofluence.com |
| Legal & compliance | legal@glofluence.com |
| Response time | Within 5 business days |
| Registered entities | Glofluence Technologies Ltd (Nigeria) · SolutionCrafts LLC (Massachusetts, USA) |
| Website | glofluence.com |